Card providers and banks usually decline transactions for security reasons (transaction doesn’t match spending habits, account balance).

If you're not in the US, check with your bank that your card is enabled for international and online purchases.

Make sure It could also be that there’s not sufficient funds in your account. If your card provider or your bank decline the transaction, please check with them to confirm if the transaction is authorized or not.

Make sure you've entered the card number, expiry date, and CVV code correctly. If your card information is correct, then check with the card issuer to make sure your payment wasn’t declined because of an unauthorized transaction.

If you need to update the payment information to add a new card or correct a wrong information, you can do so by clicking on Settings > Account > Billing

Make sure your balance is enough to cover the payment you’re trying to make. If you have one, use a different payment method. We accept the payment methods listed here.

If you’re using a new card, make sure it’s activated.

Simplified uses Stripe, a PCI-compliant provider to process payments. Stripe’s automated fraud prevention toolset, Radar, blocks any payments that they identify as being high-risk. The most common reason why they block payments is because the CVC or postal code doesn’t match the information on file with your card issuer.