To select the types of messages to reply to in the social inbox just follow these steps:
2. Make sure you are in the social media section and click on the "Inbox" button in the main menu on the left.
3. Open the drop-down menu located on the left of the social media icons. In the list, you will be able to identify from which platform the stream originated from and what type of content it is (mention, comment, message).
4. On the same dropdown menu shown above you can see all types of notifications from your social networks and individually select the notifications you want to review by clicking on the corresponding checkbox and then on "Apply".
The number at the top indicates your total new notifications and the numbers next to each account indicate the notifications for each account.
If you select a social network and then click on Streams or Conversations you will also be able to know what the type of comment is according to the icon. In the image below you will see that tags have an '@', messages have a '✉️' and comments look like this '💬'. It will be easy to identify them.
Simplified is here to make your social media management easier. For more resources and tutorials, feel free to visit the Academy or the Help Center. These platforms are filled with useful information to help you make the most of Simplified's features.