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How to assign members to a conversation on Inbox
How to assign members to a conversation on Inbox
Nikol Rodriguez avatar
Written by Nikol Rodriguez
Updated this week

Engaging a team member to tackle your social media conversations can be a game-changer! It's a smart move when you want to balance the workload effectively or when you need a particular department or team member to handle specific messages from your from your followers.

Follow these steps to learn how to assign a conversation to one or more members of your team in Inbox:

1- Log into your Simplified account go to your dashboard then click on Social Media


2- Click on Inbox.

3- Open any conversation you want to assign to one or more members of your team.

4- Go to Assignees in the bottom corner of the right side menu and then click on the Assign user icon.

5- A new menu will open with the members of your team in Simplified. Find the person you want to assign that conversation to and then click the Assign user button to the right of the member's name.

6- It's done! Remember that you can add more team members by following steps 5 and 6 again.

Are you ready to take your social media management to the next level? Look no further!

Simplified is your go-to destination for making your online presence a breeze. Dive into a wealth of resources and engaging tutorials waiting for you at the Academy and Help Center.

Let's embark on this journey together and watch your social media prowess soar!

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