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Troubleshooting Instagram or Facebook Page and Group not showing on your account list
Troubleshooting Instagram or Facebook Page and Group not showing on your account list

What to do when your Instagram or Facebook doesn't show when trying to connect a new social channel

Laila avatar
Written by Laila
Updated over a week ago

If you are trying to connect a new Instagram account to your Social Media Calendar but it isn't showing after selecting, follow these steps:

1-Go to the Facebook profile that is admin of the Facebook Page linked to the Instagram Business account.

2- Click on the Profile avatar on the top right corner of the screen

3- Click on Setting and Privacy

Click on button

4- Click on Settings

Click on Settings

5- On the left side menu, select Business Integrations

Click on Business integrations

6- On the Simplified app integration, click on View and Edit

Click on Simplified…

7- Select all the Facebook Pages and Instagram Business accounts, then click Save

Click on Save

Now, go back to Simplified and try connetcing your account again!

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