Learn how to determine if your Facebook Page is part of Meta Business Suite and if you (or your team member) has the necessary permissions to connect (or reconnect) Instagram Business accounts and Facebook Pages to Simplified.
! note: Some publishing error for Instagram business accounts could happen because your Facebook Page isn't properly set up. Check the following steps to make sure your account is properly connected.
Check if your Page is part of Meta Business Suite
1 - Go to your Meta Business Suite, and click Settings on the bottom left corner.
2 - Click on Business assets, then on your Page name
note: if your Page doesn't appear here, it means it isn't part of the Meta Business Suite. In this case, skip to the last section.
note: if your Page isn't part of the New Pages Experience, then follow the steps on this article.
3 - If your Page doesn't appear there, then it isn't a part of your Meta Business Suite. To add, click Add assets on the top right corner of the screen above. Then, select Facebook Page on the pop-up window.
4 - Complete the steps to add a Page:
Now your Page is part of a Meta Business Suite!
Determining Page Roles within Meta Business Suite
1 - Click on Business assets, then on your Page name
2 - Click Page access to check People added and their roles
3 - Click Manage next to their names, and make sure the Full Control button is toggled on.
4 - To add people to your page and manage permissions, click Add people
5 - Check the checkbox next to their name, make sure the Everything button is toggled on, then click Assign.
NOTE: To add new people to your Meta Business Suite, click People, then Add people
Complete the steps on the pop up window that will appear. Make sure to toggle the Admin access button on
Once they accept the invitation, they will be added on the Page.
Adding a Facebook Page to a Meta Business Suite
1 - Go to your Meta Business Suite
2 - Go to Pages, then add your Facebook Page by following the steps that appear on the screen:
3 - Once you added your Page, click Settings at the left bottom, then follow the steps on the first section.