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How to select accounts on the social inbox

KD Deshpande avatar
Written by KD Deshpande
Updated over a year ago

1- Log into your Simplified account go to your dashboard then click on Social Media

2- Click on the "Inbox" button in the main menu on the left. Select the connected accounts. You can also click the icon to unselect an account.

Note: The Social Inbox is available for Facebook Page, LinkedIn Business, Google Profile and Instagram Business

  • If you are unable to click on the social media account it means that you will not be able to view or reply to any comments because the social inbox is only available for the following account types: Facebook Page, LinkedIn Business, Google Profile and Instagram Business

  • To see the mentions, comments, or messages of one or more accounts, you must select them (you will notice that the icon of that social network will be highlighted with a yellow ring).

Simplified is here to make your social media management easier. For more resources and tutorials, feel free to visit the Academy or the Help Center. These platforms are filled with useful information to help you make the most of Simplified's features.

Related: How to select types of messages to answer on the Social Inbox

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