When linking Simplified to Meta accounts, it's essential to grant specific permissions that enable Simplified to function effectively with Facebook and Instagram. These permissions may include the ability to create posts, view messages, and so on.
It's crucial to regularly review your permissions as changes can occur. These changes might be prompted by actions such as resetting your password, losing Admin or Editor rights on your personal Facebook account for the connected page, enabling 2-factor authentication, or for reasons unspecified by Meta.
In such instances, the user with a Simplified account linked to the Facebook Page associated with the Instagram business account must follow specific steps to ensure that all permissions are accurate and up to date.
1 - Your Instagram account needs to be an Instagram Business account (make sure it isn't an Instagram Creator account)
You can check your Instagram account status on the Instagram mobile app, by clicking on Settings > Account > Switch account type. If you see only personal and creator options, it means the Instagram account is correctly set as Business. If not, switch to a business account.  |
2 - Your Instagram account needs to be linked to a Facebook page that you manage.
You can connect the FB Page from Instagram or connect the IG account from the FB page setup.
To do it through Instagram here's how https://help.instagram.com/570895513091465/?helpref=related_articles
To do it through your Facebook Page, click Settings >Linked Accounts > Instagram
If you see a Review Account Connection on this page, please click the button to review the connection. After doing so, go to Simplified and refresh the Facebook account connection.
If you connected your IG account from FB please move forward with the next step,
3 - Check if you have admin or editor permissions for the Facebook Page connected to your Instagram Business account:
You can check your permission by going to the Facebook Page connected to the Instagram Business account, then clicking New Pages Experience > Page Access |
Note: If the administrator of your page requires two-factor authentication, it needs to be set up on your personal Facebook profile as well, as you manage the Facebook page linked with your Instagram account.
After each change made on your Facebook Page, refresh the Facebook account connection on Simplified. |
Simplified is here to make your social media management easier. For more resources and tutorials, feel free to visit the Academy or the Help Center. These platforms are filled with useful information to help you make the most of Simplified's features.